Our goal is to provide an easy, enjoyable online experience for customers, physicians, and anyone else interested in Vianda. If you need assistance with any aspect of our brands, our website or our company, we invite you to explore the information below.

How to Order

You may order directly from any product page on our website at ViandaLife.com, with the assurance that your personal information is secure. To order by phone, simply call 1-877-VIANDA4, Monday - Friday, 10AM - 6PM EST, to speak one-on-one with a knowledgeable Product Specialist.

Frequently Asked Questions

How can I cancel or update an order I placed online?
To cancel or change an order, please contact our Customer Care department at 1-866-834-1715 Monday - Friday, 10AM - 6PM EST or email at customer.care@viandalife.com

What is your return/refund policy?

Your Vianda purchase is backed by our 60 Day Return Policy. If you are not happy with your purchase for any reason, simply call Vianda’s Customer Care department at 1-866-834-1715, Monday - Friday from 10AM - 6PM EST, to arrange for a refund, less shipping and handling, for any unopened package returned within 60 days of your ship date.

How does your site protect my privacy?

This site recognizes the IP addresses of visitors, but not their email addresses. Individually identifiable email addresses are not captured or stored unless they are provided by the visitor. Persons who communicate with Vianda, and supply us with an email address, may receive future communications by email. Persons who do not wish to receive email messages may remove themselves from the mailing list at any time by selecting the unsubscribe link from our emails or by calling our Customer Care department at 1-866-834-1715 or email at customer.care@viandalife.com . Be assured that your email address will NOT be sold or disclosed to any other parties. View our privacy policy for more information.

Healthcare Professionals

Please call our Professional Division at 1-800-285-3915 or email professionaldivision@viandalife.com.

Gift Card - Terms and Conditions

Vianda gift cards are valid for three months from the purchase date. Any unused balance on the gift card will remain valid until redeemed or the gift card has expired, whichever occurs first. When the gift card is used, the balance on the gift card must be used in full before another method of payment can be used to complete the payment. Gift cards may not be used to purchase or pay for other gift cards. Vianda reserves the right to dishonor the gift card, if it reasonably believes it was not validly purchased, has already been redeemed, or the redeemer stole or is otherwise not the intended beneficiary. The gift card will not be replaced if damaged, lost, or stolen. Vianda reserves the right to amend, change, and/or waive these Terms and Conditions at any time. The gift card is only valid for purchases of Vianda brands with Vianda, and its affiliated websites. The use and redemption of Vianda’s gift cards are also governed by our Privacy Policy.

Shipping and Delivery Method

Your Vianda order will be shipped to arrive within 5-7 business days via USPS, unless an expedited delivery service has been requested.
©2017 Vianda
* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
◊ Free sample packs require $9.95 for shipping and handling and include enrollment in ViaLife Rewards which provides valuable savings, convenience, and special new product offers. Approximately one week before your current cycle runs out we will begin shipping you regular monthly 30-day cycles of your supplements. Your 30-day cycles will be delivered automatically and we will charge your card a reduced ViaLife price of $39.95 (Avlimil, Enzyte, Enzyte 3, Enzyte MRC, and Ogoplex), $34.95 (AliClear, Rudofil, and Sorbera), $29.95 (Nuproxi, Pavaxin, Sunexia, Suvaril and Vivora), $24.95 (Altovis, Dromias, Witty Kidz) within one business day of shipping. Shipping is FREE for the Continental United States. Alaska, Hawaii, and US territories will be charged $9.95 shipping and handling. Canadian shipments will be charged $19.95 shipping & handling. Shipping & handling for International shipments varies by weight and destination.

You may cancel future shipments at any time. Simply call Vianda’s Customer Care Department at 1.866.834.1715 Monday - Friday from 10am – 6pm EST before your next shipment is released (about 3 weeks from the day you receive your prior shipment) to avoid charges to your card.

‡ In accordance with the FTC guide lines concerning use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials appearing on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way or another. However, they are individual results and results do vary. We do not claim that they are typical results that consumers will generally achieve. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed (text, audio and/or video) are given verbatim except for correction of grammatical or typing errors. Some have been shortened. In other words, not the whole message received by the testimonial writer is displayed, when it seemed lengthy or not the whole testimonial seemed relevant for the general public.

Pristine Bay, LLC d/b/a Vianda (Vianda) is not responsible for any of the opinions or comments posted to our site. Our website is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To prevent against abuse, all testimonials appear after they have been reviewed by management of Vianda. Vianda does not share the opinions, views or commentary of any testimonials on this site, and are strictly the views of the reviewer.

Additionally, these testimonials are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease. These claims have not been clinically proven or evaluated by the FDA.